Support
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Submit a ticket, message us on WhatsApp, or search the knowledge base below.
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FAQ
Support FAQ
Tickets and email support run 24/7. For custom/dedicated hosting, phone and Skype support is available weekdays 7am–7pm.
Response times vary by plan — business and custom hosting tickets are prioritised. We'll confirm expected turnaround when you submit a ticket.
Manage your account, invoices and tickets at hub.123media.co.za.